WHAT MAKES NMA DIFFERENT?
Customer Service - National Mortgage Appraisers is different because it is foremost customer service focused. Tommy Duncan, the founder of NMA, won several corporate customer service and partner awards prior to starting National Mortgage Appraisers and he has carried those core competencies into National Mortgage Appraisers.
Compliance Focused – National Mortgage Appraisers understands the compliance requirements of lenders, banks, credit unions, and investors. NMA writes HVCC QC Plans for mortgage entities that follow Section VI of the HVCC. National Mortgage Appraisers has allied with Quality Mortgage Services, a full service mortgage compliance company, who performs appraisal compliance reviews and produces HVCC Section VI Reports.
Appraisal Portability - National Mortgage Appraisers understands what the borrowers and mortgage professionals have to deal with as a result of lender owned or forced Appraisal Management Companies. If an appraisal needs to be reassigned to another lender National Mortgage Appraisers will re-assign the appraisal for no additional charge.
Appraiser Fairness - National Mortgage Appraisers is an advocate for appraisers and ensures appraisers are treated and compensated fairly without impacting the borrower or jeopardizing the loan.
Underwriting Requirements - National Mortgage Appraisers works quickly to resolve underwriting conditions and stipulations in order to make the closing date.
Borrower Pricing – National Mortgage Appraisers does not want to see any borrower the victim of HVCC. National Mortgage Appraisers is sensitive to pricing and makes efforts to ensure the borrowers are not overcharged and valuations correctly reflect market values.
